Power protection failure, and warranty failure, Update 1

Just a quick update in that the company contacted me Tuesday morning, explained what happened on their side, and offered to replace the unit.


Updated my original post with this:

The current status is a representative contacted me from Progressive Industries and they will replace the unit.  Will provide address for shipment when get to my next location have an open complaint with the Better Business Bureau about Progressive Industries failure to honor their warranty.


When receive further communication will update status on original post and close the BBB complaint when it's satisfied.